Dogs playing at Metro Mutts facility
New Customers

Get Started at Metro Mutts

Everything you need to know to sign up and book your dog's first visit. Your first day of daycare is free — it's our way of saying welcome.

Step by Step

Setting Up Your Account

The whole process takes about 7 minutes. Here's what you'll do on our booking portal.

1

Create Your Account

Click the button below to open our booking portal. Enter your name, email, phone number, and create a password.

~2 minutes
2

Add Your Dog

Enter your dog's name, breed, age, weight, and any special needs. You can add multiple dogs if you have more than one.

~3 minutes
3

Upload Vaccinations

Upload your dog's current vaccination records. We require Rabies, DHPP, and Bordetella. You can take a photo of the records from your vet.

~2 minutes
4

Book Your First Day

Choose your service and pick a date. For daycare and boarding, start with a free daycare day (your temperament test). For grooming, book directly.

Instant confirmation
Important

How to Unlock Each Service

Different services have different requirements. Here's the path for each one so you know exactly what to expect.

FREE FIRST DAY

Daycare

None — start here!

Your first day of daycare IS your temperament test. We observe your dog's play style, energy level, and social behavior. It's 100% free — no strings attached.

Create your Gingr account
Add your dog's profile + vaccination records
Book your first daycare day (free!)
We assess temperament during supervised play
Once approved, book daycare anytime
AFTER DAYCARE APPROVAL

Boarding

Requires 1 day of daycare first

For your dog's safety and comfort, we need to know how they do in our environment before an overnight stay. Complete one day of daycare (your free temperament test day counts!) and you're cleared for boarding.

Complete your free daycare/temperament test day
Receive approval from our team
Book boarding for any future dates
BOOK ANYTIME

Grooming / Spa

No prerequisites — book anytime

Grooming and spa services don't require a temperament test or prior daycare visit. Just create your account, add your dog's info, and book an appointment.

Create your Gingr account
Add your dog's profile
Book a grooming appointment
Your Free First Day

What Is the Temperament Test?

It's just a regular day of daycare

There's no formal "test" — your dog simply comes in for a normal day of daycare. While they play, our trained staff observes their behavior, play style, and how they interact with other dogs.

We're looking at things like: Are they comfortable in a group? Do they play well with others? What energy level group are they best suited for? This helps us give your dog the best possible experience every time they visit.

The vast majority of dogs pass with flying colors. If we have any concerns, we'll talk to you about it and work together on next steps.

100% Free

Your first day of daycare is completely on us. No charge, no commitment.

Full Day

Drop off in the morning, pick up in the evening. Your dog gets a full day of play, rest, and socialization.

Unlocks All Services

Once your dog passes, you can book daycare and boarding going forward. Grooming is available anytime.

Before You Visit

Vaccination Requirements

Have these records ready when you create your account. You can upload photos of your vet paperwork directly in the portal.

Rabies
Must be current
DHPP / Distemper
Must be current
Bordetella
Within last 6 months
Canine Influenza
Recommended but not required

Don't have records handy?

No problem — you can create your account now and upload vaccination records later. Just make sure they're uploaded before your first visit. Your vet can usually email or fax them to you quickly.

Ready to Get Started?

Create your free account on our booking portal. The whole sign-up takes about 7 minutes, and your first day of daycare is on us.

Questions? Call us anytime — we're happy to walk you through it over the phone.